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Frequently Asked Questions
- How do I know if my Booking is confirmed? Do I need to reconfirm my Booking?
- When I will receive my Airline Ticket?
- How can I cancel my Booking / Ticket?
- How Can I find out about status of my refund?
- What is my Baggage allowance?
When you complete your booking , which will happen after you have submitted your credit card details and pressed the confirm button, you will reach a booking request confirmation page on the website. Your booking is only complete once you reach this confirmation page and hit the submit key. You will then be sent a confirmation e-mail shortly afterwards. Both the e-mail and the confirmation page contain the details and price of your order, along with your order number. You should quote this order number if you need to get in touch with us, as it will help us to identify your order. If you do not see the confirmation page or receive the e-mail, your booking may not have been confirmed.
You should expect to receive your tickets/vouchers within 7 days of your date of travel. If travel is within 7 days your ticket will be sent within 24 hours by email or as requested at time of booking.
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In writing or by speaking to one of our Travel Advisor on the telephone. All cancellation requests need to be received prior to departure. Email us at refunds@rightflight4u.com or write to us at
Customer Support
RightFlight4u
53 Richmond Hill St. Accrington BB5 0QT
Reservations will be cancelled automatically if any payment has not been received within 72 hours some time less then that of the booking. All tickets are issued on a non-refundable / non-endorsable basis unless otherwise stated.
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Air tickets returned for refund are subject to a minimum cancellation charge of 50.00 per passenger and very by airlines. Ticket refunds are presented to the respective airline or consolidator for assessment. Refunds by airlines or consolidators for part-used tickets are always less than pro-rata and in some cases there may be no refund value whatsoever. Refunds will be paid to you as soon as the amount due has been established with either the relevant airline or consolidator. This usually takes between 3-4 working weeks but in some cases (e.g. lost tickets, special circumstance requests) it may take considerably longer, i.e. up to 12 months.
Each airline has its own Baggage Allowance. Normally baggage allowance printed on your e-ticket if not please consult your Travel Consultant or the airline directly.
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